Email best practices
66+ email subject lines that beg to be opened
Top tips from experts on how to write email subject lines that work. Learn more now.
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We all know how important headlines are in advertising copy, right? Well, subject lines are like the headlines for your emails; the gateway to your campaign. This means the ability to consistently write effective subject lines will result in higher open rates and more engagement.
As iconic copywriter David Ogilvy said, “On average, 5x as many people read the headline as read the body copy. When you have written your headline, you have spent eighty cents out of your dollar.”
This is especially true for email, because when scrolling through an inbox display all people see is the subject line, the sender, and the pre-header. That’s what subscribers have to go off when deciding to open your email, or not.
Learning how to write effective email subject lines should be a top priority for anyone in charge of an email marketing campaign. Here, we’ll cherry-pick the words, combinations, and formatting of different subject lines to help you write copy that generates more opens, engagement, and revenue.
Table of content
1. Pay close attention to length
2. Don’t forget the preheader
3. Lean into segmentation and automation
4. Focus on tone and voice
5. Consider using symbols and emojis
6. Always test your email subject lines
FOMO/Urgency:
Wordplay:
Pain point:
Curiosity:
Emojis:
Length
Personalization
Negative statements, questions, and exclamations
Vague / Straightforward
Discounts & Urgency
The inbox is a noisy and crowded place, and the fight for your subscribers’ attention is fierce. You have around 60 characters to capture their attention in the subject line.
Quite simply, a good email subject line is one that gets a subscriber to open an email because they actually want to. That means no deception or false promises from your end.
Subject lines are not meant, in most cases, to convey the entire point of the email. The goal is usually very specific – get it opened. Once that’s done, the rest of the email can engage the reader and motivate some form of response or engagement.
How to create email subject lines that don’t suck
Sounds like a good starting point, right? Remember – your subject line must give the reader a reason to open the email. That reason could be logical or emotional. In most cases, an emotional reason is better, because it activates their brain on a psychological level.
But especially in certain automation situations – such as a welcome email– or when sending something the reader asked for, be explicit about it in the subject line – “The ebook you asked for.”
As for emotion, what sorts of tools can you use to tap into the reader’s emotions and make them want to open your emails? Here are a few of the most tried and tested:
Curiosity: Give them an itch they can only scratch by opening the email.
FOMO (fear of missing out): Make your reader feel like they simply can’t miss whatever is in your email.
Pain points: Touch on feelings, topics, and issues relevant and important to your audience.
Emojis: Draw attention to your email in a crowded inbox and visually align with your brand’s tone.
Wordplay: Use a catchy pun to get a reaction.
Here’s an example of an email subject using curiosity:
Our thoughts are officially provoked.
It creates questions that beg to be answered. Who made this album? Why did she never make one like it again? It sounds unique and makes us want to know more.
This email subject from Vidyard uses wordplay that aligns with their service, but also touches on curiosity and a pain point relevant to their audience.
We see what you did there, Vidyard.
Their audience uses video as part of their marketing – otherwise why would they subscribe to Vidyard? But how well is that strategy working? This subject line promises to deliver ways to improve it.
Understand your audience
While it can be helpful to look at examples of email subject lines, what’s meaningful and relevant to your audience may differ from what other companies and brands are doing.
More than anything else, your email subjects must connect with your audience. Whether you do that with brand personality, humor, pain points, curiosity, or other methods, it must resonate with the readers subscribed to your email list.
This is why email testing is so important. But you should also be paying attention to past email subject line metrics. Which kinds of email subjects seem to get the most opens and clicks? Which ones lead to more sales, signups, and other sorts of conversions?
Your marketing is not about you. It’s about them.
For example, in some industries, coupons and discounts get people really excited. But in others, frequent sales are actually a turn-off. Not every company is trying to appeal to bargain hunters. What does your audience respond to? Why do they want to be on your email list? What are they hoping to get out of it?
Top tips for killer email subject lines
When it comes to constructing your subject line, there are a few things to keep in mind to increase your chances of success:
1. Pay close attention to length
A shorter subject line may be more likely to catch the reader’s attention, but it still must be reflective of the content inside.
You should be aware of each email client’s subject line preview length. For example, Gmail only shows the first 70 characters, where Hotmail / Live and Yahoo Mail show 60 and 46 characters respectively. Do some research on different mobile clients to find out the current limits.
2. Don’t forget the preheader
While distinct from the subject line, the email pre-header goes together in forming a perfect inbox preview to maximize opens. It complements the subject line and gives you more room to deliver your message in their inbox.
This is another place you can use emojis, too.
3. Lean into segmentation and automation
For email automation and messages subscribers are expecting to receive, be as direct as possible. For example, if someone requests a copy of a special report, signs up to your email list, or purchases a product – put information in your subject line that directly connects their previous action to the email they just got. This is where curiosity and cleverness aren’t appropriate.
If someone signed up for a webinar, “Your upcoming webinar details” is all you need for the subject line for the follow-up automated email.
With segmentation, it’s a little different, because it depends on the nature of the segment you’re emailing. If it’s an interest-based segment, include something in the subject that calls out that interest.
Other segmentation could be demographic. If you’re emailing a segment comprised of young parents, put something in the subject that they will recognize as being for them, such as:
“Kids unraveling again?” Try this…
Get your child ready to excel this fall
Birthday party favors that won’t embarrass your kid
Segmentation can also be based on past behaviors, such as downloads, engagement, shares, surveys, purchases, or event attendance. Addressing these in subject lines can be difficult and isn’t always necessary. But when you can do it, you will likely get higher open rates.
4. Focus on tone and voice
Positive or negative, questions or exclamations, vague or direct sentences, FOMO, urgency... There are many ways we can communicate one idea. Playing around with different options will keep your emails fresh and enticing. Whichever strategy you use, don’t use it with every email or your approach will get stale. You can’t have a “greatest sale of the century” every week.
Also, your subject line (and your content) should be aligned with your brand voice and tone. Having a recognizable style will go a long way.
Here are some examples of email subject lines infused with the personality of their brand.
Forget the bonuses; just give us biscuits.
You have our attention, Dan.
5. Consider using symbols and emojis
Do emojis work? Which one's the best? We did a ton of research on the impact of emojis in email subject lines to find out.
Marketers have been using emojis for a while now but be careful; they’re not compatible with all email clients. Also, they should always be used in context, otherwise it can have a negative impact on your brand image.
6. Always test your email subject lines
Lastly, always run an A/B test. No one knows for certain which subject line will work best, so set up an ‘A/B test